Privacy Policy

Last updated: 1 January 2025 | site4.top

1. Introduction and General Provisions

Welcome to site4.top, the official website of CrownBrush Painting. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at https://site4.top or engage with our painting and decorating services in Bristol and across Bristol, Bath, Weston-super-Mare, Gloucester, Somerset.

By accessing or using site4.top, you acknowledge that you have read, understood and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our site immediately. This policy applies to all visitors, users and others who access or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date at the top of this page. Your continued use of site4.top following the posting of changes constitutes your acceptance of such changes.

2. Information We Collect

Personal Information: We may collect personally identifiable information that you voluntarily provide to us when you fill in our contact form, request a quote, or communicate with us by phone or email. This includes your name, email address, telephone number, postal address and details about your painting project.

Technical Information: When you visit site4.top, our servers automatically record certain information including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages and other diagnostic data. This information is used to maintain and improve the performance and security of our website.

Cookie Data: We use cookies and similar tracking technologies to enhance your browsing experience on site4.top. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). For full details, please see our Cookie Policy.

3. How and Why We Use Your Data

The information we collect from visitors to site4.top is used for the following purposes:

The legal basis for processing your personal data includes: performance of a contract, compliance with legal obligations, our legitimate business interests, and your explicit consent where required.

4. Sharing Your Data with Third Parties

CrownBrush Painting does not sell, trade or rent your personal information to third parties for marketing purposes. We may share your data with carefully selected third-party service providers who assist us in operating site4.top and delivering our services. These include:

All third-party providers are contractually obligated to keep your information confidential and to use it only for the specific purposes for which it was shared. We require that all third parties respect the security of your personal data and treat it in accordance with applicable law.

5. Third-Party Services and Advertising

site4.top uses Google Analytics to collect anonymous statistical data about website traffic and usage patterns. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We may also use Google Ads and other advertising networks to display advertisements about our painting services to users who have previously visited site4.top. These advertising services use cookies and similar technologies to serve relevant ads. You can manage your advertising preferences through Google Ad Settings or the Your Online Choices platform.

6. Data Storage and Security

Your personal information collected through site4.top is stored on secure servers located within the United Kingdom and the European Economic Area. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure or destruction. These measures include SSL encryption, access controls, regular security audits and staff training.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for 24 months. You may request deletion of your data at any time (see Section 7).

7. Your Rights as a Data Subject

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data held by CrownBrush Painting:

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Children's Privacy

site4.top is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to remove that information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information on site4.top.

10. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by CrownBrush Painting, please contact us: